Please read these Terms and Conditions carefully before registering an account or using any services provided by rai88. By accessing the platform, you agree to be bound by these terms.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By completing the rai88 account registration process, by clicking any acceptance checkbox during registration, or by accessing or using any part of the Platform after these Terms have been published, you confirm that:
These Terms form a legally binding agreement. rai88 reserves the right to amend these Terms at any time in accordance with Section 15. Continued use of the Platform following publication of amended Terms constitutes acceptance of the amended version.
To be eligible to register and maintain an Account with rai88, you must satisfy all of the following requirements at all times:
rai88 reserves the right to request proof of age, identity, and address from any Player at any time and to suspend or close any Account pending satisfactory verification. Where verification reveals that an Account holder does not meet the eligibility criteria, rai88 will close the Account and handle any balance in accordance with applicable regulatory requirements.
Each individual is permitted to hold one (1) Account on the rai88 Platform only. The creation of multiple Accounts by the same individual — whether under the same or different names, email addresses, or payment methods — is a material breach of these Terms and may result in immediate Account suspension and forfeiture of all balances.
When registering an Account, you must provide accurate and complete information including a valid email address, a Malaysian mobile telephone number for verification purposes, and a chosen username. You agree to maintain and promptly update your Account information to ensure it remains accurate at all times.
rai88 may, at its sole discretion, decline to open an Account, close an existing Account, or restrict Account functionality for any Player without being required to provide a specific reason, subject to applicable regulatory requirements regarding player fund handling.
You are solely responsible for maintaining the confidentiality of your rai88 Account credentials, including your username and password. You agree to:
rai88 will never request your password via email, live chat, or telephone. Any communication purporting to come from rai88 that requests your password should be treated as fraudulent and reported to our support team. rai88 accepts no liability for losses arising from unauthorised Account access resulting from your failure to maintain adequate credential security, subject to applicable law.
rai88 accepts deposits in Malaysian Ringgit (MYR) via the following approved payment methods: Touch 'n Go eWallet, Boost, GrabPay, Maybank online transfer, CIMB Clicks, Public Bank internet banking, and USDT. Minimum deposit amounts and processing times vary by payment method and are displayed at the point of transaction.
Withdrawals are processed to the same payment method used for the corresponding deposit, where technically possible, as an anti-money laundering control measure. rai88 reserves the right to request identity verification documentation (KYC) before processing any withdrawal request. Standard KYC documentation includes a copy of a valid government-issued identity document (MyKad or passport) and a recent bank statement or utility bill confirming your registered address.
rai88 processes withdrawal requests within the timeframes published on the Platform. rai88 reserves the right to delay withdrawal processing pending completion of required verification procedures, investigation of potential fraud, or compliance review. Withdrawal requests cannot be processed against Bonus Funds that have not satisfied the applicable rollover requirements.
rai88 offers various promotional incentives to eligible Players including welcome bonuses, reload bonuses, cashback rebates, free spins, and VIP programme benefits. All bonuses are subject to the specific terms published in the relevant promotion description, which must be read in conjunction with these general Terms and Conditions.
The following general rules apply to all rai88 bonuses and promotions unless the specific promotion terms state otherwise:
Bonus Funds credited to your rai88 Account are subject to wagering requirements before they may be converted to withdrawable Real Money Funds. The specific rollover multiplier, eligible games, minimum odds, maximum bet limits, and validity period applicable to each bonus are stated in the relevant promotion description.
The following standard conditions apply to wagering requirements unless specific promotion terms state otherwise:
The following activities are strictly prohibited on the rai88 Platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of all balances, and reporting to relevant authorities:
All content, software, trademarks, logos, graphics, text, game interfaces, and other intellectual property appearing on or forming part of the rai88 Platform are the property of rai88 or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to any rai88 intellectual property.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Platform or its content.
To the fullest extent permitted by applicable law, rai88 and its directors, officers, employees, agents, and licensors shall not be liable to you for:
rai88 makes no warranty that the Platform will be available uninterrupted, error-free, or free from harmful components. Scheduled and unscheduled maintenance, third-party service dependencies, and circumstances beyond our reasonable control may cause temporary unavailability.
Nothing in these Terms excludes liability for fraud, personal injury caused by negligence, or any other matter that cannot lawfully be excluded or limited under applicable law.
rai88 is committed to promoting responsible gaming practices and takes its obligations in this regard seriously. In accordance with our obligations under applicable international gaming authority standards, rai88 provides Players with access to the following responsible gaming tools directly through their Account settings:
If you believe you have a gambling problem, please use our self-exclusion tool immediately and seek support from the Malaysian Mental Health Association (MMHA) or other appropriate professional resources. Full details of our responsible gaming framework are available on the Responsible Gaming page.
rai88 reserves the right to suspend, restrict, or terminate your Account and access to the Platform at any time, with or without prior notice, in the following circumstances (which are illustrative and not exhaustive):
Upon termination for breach, rai88 may forfeit Bonus Funds, pending bonuses, and winnings obtained through prohibited activity. Real Money Funds not subject to forfeiture will be returned to the Player by the original deposit method or by alternative means where the original method is unavailable, following completion of any required compliance procedures.
You may close your Account at any time by contacting rai88 support. Account closure requests are processed within a reasonable timeframe and your Real Money Fund balance will be returned subject to standard withdrawal procedures and any applicable outstanding wagering requirements on Bonus Funds.
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which rai88 is registered and operates as an international gaming platform.
In the event of a dispute between you and rai88 regarding any aspect of your Account, the Services, or these Terms, you should first contact rai88 customer support at [email protected] with full details of your complaint. rai88 will use reasonable efforts to resolve your complaint within a reasonable timeframe.
If a dispute cannot be resolved through direct communication with rai88 support, you may refer the matter to the complaints process established under the applicable Regulatory Authority framework. Details of the applicable dispute resolution mechanism are available upon request from rai88 support.
rai88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, rai88 will use reasonable efforts to notify affected Players via a notice on the Platform or by email to the registered account address prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. It is your responsibility to review the Terms periodically for changes. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the amended Terms. If you do not accept any amendment, you must stop using the Platform and close your Account.
If you have any questions regarding these Terms and Conditions, wish to raise a complaint, or require assistance with your rai88 Account, please contact our customer support team:
rai88 customer support is available during Malaysian peak hours and aims to respond to all email enquiries within one business day. For urgent account security matters, live chat is the recommended contact channel.
The principles that underpin how rai88 operates for Malaysian players.
All rai88 game outcomes are produced by independently certified RNG systems. House edge and RTP figures are published in game information panels — no hidden parameters.
rai88 operates under applicable international gaming authority oversight. Our regulatory framework governs game fairness, player fund handling, and responsible gaming compliance.
Player deposits at rai88 are handled through secure payment gateway integrations. Funds are maintained separately from operational accounts in accordance with regulatory standards.
rai88 publishes complete wagering requirements, game contribution rates, maximum bet limits, and expiry conditions for every promotion — before you claim, not after.
Self-service deposit limits, loss limits, and self-exclusion tools are available to all rai88 Players from account settings — no support ticket required to activate protections.
rai88 customer support handles account queries, payment issues, and complaints professionally. Live chat and email support are available during Malaysian peak hours.
Now that you know how rai88 operates, discover everything the platform has to offer Malaysian players — live casino, slots, sportsbook, crash games, and more.
21+ rai88 is for adults aged 21 and above only. Gambling involves financial risk — please play responsibly. Visit Responsible Gaming for player protection tools.